Samsung's newest flagship phone, the Galaxy S8. Released in April 2017.

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Call volume when hearing on my new galaxy 8s

Can't seem to hear when people on the phone they can hear me fine. Volume is set to high. This is a new phone

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I'd take it back to Samsung for troubleshooting. There isn't much more than that for that issue when it's a new device.

Probably a defective earpiece speaker which is better off to get the phone replaced under warranty.

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