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A television game console produced by Sony Computer Entertainment; the PlayStation 4 Slim (CUH-2000 Series) is a thinner replacement model for the original PS4. Announced September 7, 2016.

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My PS4 was dropped and the now it needs the Ps reinstallation download

My PS4 has been dropped and got slightly stepped on while moving furniture. The hard drive was slightly disconnected so I took the hard drive out and reconnected it. It turns on and says I must download the reinstallation program from a computer on to a flash drive. The PS4s disk drive is always jammed it will not pop out the disk in the ps. Unsure if it will play the disk until I get it running. Anything I can do to fix this? Anybody know what my have happened when it dropped? And any info on the reinstallation download from the Sony ps4 website?

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Was it plugged in when it fell

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Yes unfortunately it was

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I wonder if the link will transfer when I paste...

Download the PS4 firmware from this page on your PC, the link you're looking for is labelled as Download Now. This is not your usual system update that is around 300MB, rather, this is the entire software. To tell if you're downloading the right file, it's around 800MB. Even if you are on a fast connection, downloading it may take some time due to Sony's servers. The file name should be PS4UPDATE.PUP.

Let's try this

https://www.playstation.com/en-us/suppor...

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Oh. My bad. Thats good to know

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