A large smartphone by LG, released in fall 2014. The LG boasts a Quad HD IPS display and a 13-megapixel camera.

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LG G3 Blue Screen

The Lg G3 will flash the logo sign and then after a second the screen flashes blue. Is it a software or hardware issue

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Sounds to be software although you cannot rule out hardware issue completely. First, you should try to factory reset the device. While off, god the power button and volume down button. When the LG logo appears, release and then re-hold the power button while always still holding the volume down button. The factory set menu will appear and you can attempt to reset the device. This should fix all you problems.

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It is a hardware problem. The processor is unpacked. You have to heat up the motherboard , but is a temporary solution. After a time the phone will do the same problem.

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This was a fantastic solution but all of the pictures and contacts, saved messages, etc from this year are gone. Any advice? Pretty upset.

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Tori Hawk will be eternally grateful.
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