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Why is my CD Burner no longer burning?

Hi,

My CD Burner (only used a couple of times) as above stopped working a couple of weeks before my years warranty ran out. contacted apple who replaced it with a new one.

Brought it home tried it once to check all was well. It worked.

11 months later went to use it, it had the same problem as before with the warning of "the disc can't be burned, because the device failed to calibrate the laser power level for this media".

Very annoying any ideas please?

Thank you.

Alison.

Answered! View the answer I have this problem too

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Thanks for your reply, I tried the lens cleaning disk around 10 times to no avail, Cheers Alison.

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Also have tried buying different brands and type of media. No smokers in the house although we do have a wood burning stove.

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That signifies!

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try updating the bios from the manufacturers website.

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Hi,

to burn a CD the burner needs to calibrate a lot of parameters to burn the media successful. The parameters differ from brand to brand and even from type of media to type of media. A lot of calibration data from many different brands and types of media are included in the firmware of the burner. Some brands and types of media are not included. This leads to the message you got, if the burner doesn't know how to handle this media correct.

At first i would buy some discs from a brand that is definitely supported by the burner and try to burn with these discs. Information about the brands and types of media supported should be available from Matshita.

Another reason why you get this message is, what David already mentioned, that the lens is dirty. So it could be possible that smoke from the wood burning stove made the lens dirty. If the drive cleaning disc works, i would use a Q-tip and some isopropyl alcohol to clean the lens by myself. But be warned, if you are not careful enough, you can damage the burner seriously.

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a clean pencil eraser will work rubbed gently back and forth across the lenses and blow out gently the mechanism which floats over the disk and focuses the beam onto the disk, think dust,hair,volitile chemicals floating in the air. clean the disc itself they seem to get invisible films on them inhibiting the burning process.

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RE: Geoffrey Voeth

Definately NOT. NEVER use a pencil eraser on a lens. The only thing that should be used is a cotton swab and alcohol. Anything else will potentially scratch the lens which is made from plastic.

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Why Then, Did the pencil eraser work so well for myself ? possibly there are differing grits for erasers like sandpaper ?

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Any smokers in the house?

The lenses could be dirty, from airborne contaminants, smoke, dust, etc... Try a optical drive cleaning disc - you can get them almost anywhere.

example from Amazon: http://www.amazon.com/Allsop-23321-Carbo...

You could also try different brand and type media

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Hi there,

CLEANING THE LENSE has worked fine for me and my MBP15". I followed the IFIXIT OpticalDriveReplacementInstructions] and then continued with THIS LINK.

Almost bought an external drive....

GOOD LUCK!

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I had this exact same problem. When it happened, I was always plugged into a power strip or external power outlet. You need to make sure you are plugged into a wall outlet. I've been burning ever since and never had a problem.

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With a new drive failing after only a few uses, I would look more to the media used rather than the drive itself. Are you using the same brand of CD to burn now as before? The color of the CD can cause a difference as well, although these days that is less of an issue.

Dan

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Alison will be eternally grateful.
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