The Samsung Galaxy S6 Edge+ is the larger variant of the Galaxy S6 Edge.

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Part of the bottom touch screen will not respond to touch

So my device boots up fine and all buttons work properly along with most of the touch screen, except when I go to enter a password the middle two keyboard lines are unresponsive to touch making it impossible to enter my password. I have wiped my cache partition but am still unable to get a response from part of the screen. Could this be an LCD problem or is this an unfixable hardware problem that will require a factory reset?

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@ninamarie , Nina, If phone did not experience liquid or physical damage, unresponsive screen may either be caused by a glitch in the firmware or hardware and can be fixed by factory/hard reset according to the forum link #1 below. If after reset still not cooperating probable defective screen/digitizer or loose/bad plug/wire connection. Clean with a Qtip dampened min. 90% Isopropyl Alcohol and make sure all connections are seated well. You can use the links below to disassemble your device and clean the cable connections and reseat them to make good connection and try phone. Still a problem probable defective screen/digitizer replacement required. Link #3 is a replacement screen assy. which you can also do a search for better pricing perhaps. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

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Thanks! I will try these options :)


@ninamarie, Nina, Thanks for replying back, good luck with your device.


Hi sir same thing happens to me and it happens in my two phones and both bottom part aren't responsive to touches and my ASUS zenfone 3 max home botton/recent and back botton doesn't work even thou it isnt in the touchscreen place....

Both my ASUS zenfone 3 max 5.5 and Samsung A3 2016 has a couple of centimeters down the screen unresponsive to touch ....

What should I do i already reboot factory reset both of my phone and even electrocuted it and nothing works....


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Nina Borseth will be eternally grateful.
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