Cycle never starting on front load washer

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Kenmore Washing Machine

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Jessica martin @jmartin0308

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Posted: Feb 22, 2017

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Cycle never starting on front load washer

I have a Kenmore Super Capacity 3.5 front load washer that suddenly stopped working today. I started a load of clothes and came back to find them still soaking wet and the washer showing that the entire cycle never finished (lights were still on). I cancelled the cycle and decided to start it over to see if it would work correctly. I can select any cycle and any temp and push start and all I hear is a clicking that I normally hear just before the cycle begins and the water starts to flow, but this time no water starts to be added and nothing happens. I can even select the drain/spin cycle, and still, the lights are on but nothing happens. Just a note, the lights don't all flash together to indicate an error like I've seen on other posts.

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I have a GE Deep Fill he Turbo washer... the person we bought it off of said it works but sometimes won't ... the washer is only 7 months old.. the lights are coming on makes sound like it does when it starts to fill but can't get it to start filling. .. what is causing this to do this.. help

Jul 14, 2018 by Samantha R Honeycutt

I think we just figured it out, it was lid lock.... water is coming out now

Jul 14, 2018 by Samantha R Honeycutt

I’m having the same issue with mine. No error messages, reset it by plug, and by holding option/lock. I still can’t get it to go.

Sep 2, 2019 by buddafly1983

possible fix worked for me. trying to start a normal wash would not add water and would end after 3 mins. fix was to clear the code and exit diagnostics. one giveaway was the water temps were not lighting up on 3 of the 4 wash modes. the paperwork to do this is under the top plate.

Jul 25, 2022 by Nykos

Hello did anyone find an answer to this issue?

Apr 13, 2020 by Greg Hartstein

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2 Answers

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mayer @mayer

Rep: 685.3k

MacHale Enterprises

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1.1k

2.6k

Posted: Feb 22, 2017

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First try unplugging the machine for 5 minutes to allow it to reset. Then see if it shows any err4or codes when you try to restart it.

Cause 1

User Control and Display Board

To determine if the user control and display board is defective, try pressing the buttons on the control panel. If some of the buttons work, but others do not work, the control and display board might need to be replaced. Additionally, if the display is not working, check the power to the user control and display board. If the user control and display board has power, but it isn’t working, replace it.

Cause 2

Timer

The timer is frequently misdiagnosed—before replacing the timer, first check all of the more commonly defective parts. To determine if the timer is defective, consult your washer’s wiring diagram and use a multimeter to test the timer for continuity.

Cause 3

Line Fuse

The line fuse blows if the washer circuits are overloaded. If the line fuse blows, the washer won’t start. To determine if the line fuse is at fault, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. In addition, you should investigate and resolve the problem that caused the fuse to blow. Check for shorted out components such as the wires, motor, or drain pump. If you don’t resolve the underlying issue, the new fuse will blow too.

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3 Comments:

Thanks for the suggestion. I tried unplugging it to allow it to reset but that didn't work. When I plugged it back in and tried to start a cycle, the correct lights came on (no error lights) but then it just sat there, never adding water.

Feb 22, 2017 by Jessica martin

Can you suggest something else?

Jun 3, 2018 by osquinba

Hi Jessica,

Did you find a solution? I have the exact same problem

Jun 3, 2018 by osquinba

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I have a GE Deep Fill he Turbo washer... the person we bought it off of said it works but sometimes won't ... the washer is only 7 months old.. the lights are coming on makes sound like it does when it starts to fill but can't get it to start filling. .. what is causing this to do this.. help — Samantha R Honeycutt
I think we just figured it out, it was lid lock.... water is coming out now — Samantha R Honeycutt
I’m having the same issue with mine. No error messages, reset it by plug, and by holding option/lock. I still can’t get it to go. — buddafly1983
possible fix worked for me. trying to start a normal wash would not add water and would end after 3 mins. fix was to clear the code and exit diagnostics. one giveaway was the water temps were not lighting up on 3 of the 4 wash modes. the paperwork to do this is under the top plate. — Nykos
Thanks for the suggestion. I tried unplugging it to allow it to reset but that didn't work. When I plugged it back in and tried to start a cycle, the correct lights came on (no error lights) but then it just sat there, never adding water. — Jessica martin
Hi Jessica,

Did you find a solution? I have the exact same problem — osquinba