Fix Your Stuff Community Store

Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

4994 Questions View all

Options

Why am I losing service

So about 2 weeks ago I dropped my iPhone 6 while running and my ipone began to start dropping service. It would say "Roaming" "roaming 1x" "Verizon 1x" "Verizon 3G" and occasionally it would say "Verizon LTE" but only one bar and wouldn't work. So of course I called Apple and Verizon and they both didn't know what was wrong so I tried various trouble shoots online and none of them worked. So I took it upon myself to open the phone myself since I have experience replacing a few iPhone screens. And when I opened it. I noticed that I had 3 bars of LTE! And it worked. So I closed the phone back and noticed that it started back losing service. So I opened it again and worked perfectly fine. I really could use someone's opinion. Is it the screen. Should I have it replaced (it's also cracked)

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

2 Answers

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

Something tells me the display (screen) is interfering with the cable on the Lightning dock (charging port) that works as your antennae. I would open it up again and check that cable

Block Image

iPhone 6 LCD and Digitizer Replacement

iPhone 6 Lightning Connector Assembly Replacement

iPhone 6 LCD and Digitizer

iPhone 6 Lightning Connector and Headphone Jack

iPhone 6 LCD and Digitizer Image

Product

iPhone 6 LCD and Digitizer

$69.99

iPhone 6 Lightning Connector and Headphone Jack Image

Product

iPhone 6 Lightning Connector and Headphone Jack

$19.99

iPhone 6 Lightning Connector Assembly Image

Guide

iPhone 6 Lightning Connector Assembly Replacement

Difficulty:

Difficult

—

1 - 2 hours
iPhone 6 LCD and Digitizer Image

Guide

iPhone 6 LCD and Digitizer Replacement

Difficulty:

Moderate

—

45 minutes - 2 hours

Was this answer helpful?

Yes No
Score 5

11 Comments:

I did take the Metal plate off this area and made sure they were still attached which I should have mentioned. And it still lost service when I closed it.

by

Ok, was the signal working while the display was open? Or when you took of the shield?

by

both. But as soon as I closed it with the "snap"noise. It was an instant drop

by

Snap what? The display?

by

Yes. Like you know as in if it snaps back in place. It's like a clicking noise when you push The screen back down

by

Show 6 more comments

Add a comment

Options

Check all the antenna connections and make sure they are securely connected, maybe one got knocked loose.

Was this answer helpful?

Yes No
Score 2
Add a comment

Add your answer

Andre Warren Jr will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 3

Past 30 Days: 3

All Time: 207