Released October 24, 2011 / 2.2, 2.4, or 2.5 GHz Quad-core Intel Core i7 Processor

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frequent crashes/ panic report

MacBook Pro 15" 2.2GHz i7 (late 2011) OS-X Sierra

My system frequently crashes! The crash report states:

  • panic (cpu 2 caller Oxffffff802d2065ea): Kernel trap at Oxffffff802d109a7a,type 13=general protection

I have only included the 1st few lines of panic report...

Can anyone help and resolve as to why this may be happening?

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Was this happening just sitting within the OS doing nothing but booting up or were you running an app? What was the app.

How much RAM and have you trying re-installing the OS yet?

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hi thx

no i was busy using itunes in background while on microsoft office( word/ excel)

i have no reinstalled osx yet

should i reinstal osx as my 1 st step

i have just opened it up and checked all SATA connection on the SSD as well as making sure the RAM connections are in place firmly

Everything you inside is dust free/ cleaned

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Chosen Solution

piet, before reinstall the OS X, try booting into safe mode.

this is done by holding SHIFT down on the keyboard while turing the computer on or restarting the mac. Once in safe mode, use disk utility to perform a fill scan and repair of the hard drive. Safe mode also cleanly rebuilds your caches, so when you restart, try what you were doing again to see if the kernel panics disappear.

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Hi

thx

i have done that and will see how it goes

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piet will be eternally grateful.
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