Skip to main content

Fix Your Stuff

Right to Repair

Store

Vodafone is a global telecommunications company based in London, England. The company manufactures cellular phones in addition to operating cellular networks.

18 Questions View all

Water damaged dropped it in water

I dropped my Vodafone Smart Ultra 6 in water and it's not coming on what shall I do

Answered! View the answer I have this problem too

Is this a good question?

Score 1
Add a comment

1 Answer

Chosen Solution

Hi,

As you know water and electronics and electricity are not a good mix.

The water causes corrosion and provides circuit paths for the electricity which were not in the phone's operating design and could damage the components.

First do not turn on your phone and then you need to with the phone turned off, remove the battery as soon as possible from the phone to minimize further damage.''

Then you need to dis-assemble the rest of the phone and clean all the affected parts using Isopropyl Alcohol 90%+ to remove all traces of corrosion and water. Do not use "rubbing alcohol" as in some cases this is only 70% and is not as effective. If you do check the label to verify the amount

Here is a link that describes the process.

Electronics Water Damage

You may have to replace the battery as it is very hard to recover a battery from water damage.

As always with electronics, especially surface mounted PCBs be gentle when handling and especially when brushing away the corrosion. You do not want to remove any components from the board.

Hopefully after you have done all this the phone might possibly work correctly again.

Here is a link to a video that shows how to dis-assemble your phone.

https://www.youtube.com/watch?v=Y9LMvSK2...

If this process seems too daunting, take your phone to a reputable, professional phone repair service and ask for a quote for a repair. If you decide to do this, do it sooner than later.

Was this answer helpful?

Score 2

Comments:

I had the same problem and clean with alcohol now it's on but stay with startup shows powered by android

by

Hi @ Christo Muntingh,

Some components may have been damaged.

Did you unplug the flex cables on the systemboard and clean the ends and the board's flex cable sockets with Isopropyl Alcohol and also remove any shields that may be covering some components to clean and dry under them as well?

Water can get trapped in these places and the problems continue.

Try a hard reset (factory restore) using the hardware buttons to see if this resolves the problem.

As you didn't specify the make and model of your phone, look online for "(insert make and model of phone) hard reset" to find out how to do it.

>>>>>>>>>>Be aware that if it works, a hard reset will have erased all your data and downloaded apps. It will restore the phone to its' factory default (or last system updated) condition. <<<<<<<<<<<<

by

Thanx I will clean it again it's a VFD 600

Also what I see when I had batery run down and plug charger it shows batery screen but don't reflect charging although batery do charge if I press startup it stay on powered by android and cant shut down in off mode it restart again.How can I do the hard reset from the screen I stuck on.

by

Hi @ Christo Murtingh,

If you can get it turned off then here's a link that shows how to use the buttons.

See caution in my comment about data loss etc with a hard reset.

by

Add a comment

Add your answer

Lauren will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 4

Past 30 Days: 13

All Time: 2,434