Fix Your Stuff Community Store

This HP laptop was released in 2014 and is pre-installed with Windows 8.1.

6 Questions View all

Options

Why is my screen black and unresponsive

Hello,

So recently after not being on my laptop for roughly a week, i decided to go turn it back on to do some work. But it didnt... The screen stayed black and all i got was power to the keyboard and the caps lock button flashing at 3 second intervals. Consistently, Like it will do that for hours. Ive drained the capacitors restarted it, and nothing. What happened ? I havent dropped it or anything. Ive taken it apart. Re-seated everything... Help ! Im thinking it may be in a boot cycle but i dont know....

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 1
4 Comments

Please someone help

by

How many times does it flash, if it were doing it in a repeated sequence?

by

@brittkwa just 1 flash, then the long wait (Probable not 3 seconds) but a long pause then another single solid flash and that's it. It will continue that cycle consistently until power is removed

by

@brittkwa i went and tried that, (Applies paste too) and still noting

by

Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

If it's just 1 flash of the caps lock light, it needs the CPU reseated or replaced. You mentioned reseating everything, so it looks like the CPU is faulty.

Was this answer helpful?

Yes No
Score 1
Add a comment

Add your answer

Jarrod May will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 215