Motorola released the Droid Turbo 2 in late October 2015. Model number: xt1585.

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Why isn’t my rear-facing camera working on my phone?

When I try to use the camera on my phone, the screen goes black and an error pops up. How do I fix this? Are there settings I need to fix? Or do I need a new camera?

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You may have too many background applications running. Fix this by going to your running apps menu and tap on the unneeded applications to close them. If that does not work, try restarting your device by holding down the power button until a window pops up, then tap on restart. If these suggestions do not work, you can take a look at this troubleshooting page for more help.

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