The Apple iPhone 5s was announced on September 10, 2013. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Silver, Gold, and Space Gray.

3668 Questions View all

Why is my iPhone not turning on after showing the apple logo?

I want to know what is the problem with my iPhone. When ever I try to power on my iPhone it shows apple logo and goes off! I tried connecting it to my laptop for recovery my iTunes shows that your phone is off! I don't know what is the deal with it?

Please help me out!

Answered! View the answer I have this problem too

Is this a good question?

Score 0


Have you fully recharged the device? Or could it be that either side of the USB-ligthening cable is broke and does not recharge correctly?


I have tried it with several cables!


It could also be that the power / lightning connector on your phone is lose. If you wiggle on the lightning connector and the phone is connected to a computer do you then get the USB connected / disconnected sound played a lot on the computer?


Add a comment

2 Answers

Chosen Solution

Start by doing a hard reset. Hold home and power until the Apple logo appears. Does your phone boot all the way up?

If not: Connect your phone to your computer. Hold down the power button for 5 seconds, then while still holding the power button, press and hold the home button for an additional 15 seconds. Once the apple logo appears, release the power button and continue to hold the home button until the "connect to iTunes" appears. Follow the iTunes prompts and report back.

Was this answer helpful?

Score 2
Add a comment

Try to connect it to the computer and when U see the Apple logo, press home and power buttons together to restart ur phone , then try to open itunes and do like update or restore.

If not:maybe it's the same problem that happened to me 2 weeks ago, my iPhone 5 was showing the apple logo then the itunes cable (like recovery mode) I tried alot things but it was stuck to the itunes cable then I just replaced the battery and it turned on with no problem.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Muhammad Nabeel will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 3

All Time: 95