Blue, red or white 11" Dell Inspiron 11-3162 released on February 16, 2016.

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Why wont my screen turn on?

When I turn on my laptop the screen will not turn on and stays black.

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Have you dropped or damaged your laptop in any way?


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1 Answer

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First check and see if your battery is dead and if it is plug in your charger and see if the screen turns on. Having a dead battery can cause the screen to not turn on. Another solution is to do the built-in LCD self-test:

· Turn the computer off.

· Press and hold the D key while pressing the power button. This will start the Laptop LCS BIST.

· The screen will start flashing with colors. Take note of any lines, distortion, or any other video issues.

· The laptop will restart when the test is finished.

For more information and solutions check out the troubleshooting page at Dell Inspiron 11-3162 Troubleshooting.

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