Third generation of iPad with Wi-Fi, released on March 16, 2012. Model Number A1416. Repair requires heating and careful prying.

181 Questions View all

got restore error (21) showing up NEED HELP ASAP

i was playing 8 ball pool and suddenly my ipad 3 died, i put it to charge and after 15-20 mins i see it shows 'connect to itunes logo' the usb sticking upto itunes kinda thing, then i connect it to itunes downloaded the firmware as it shows it needs to be restored, cant be updated, so after that i still try and fiddle with it but no success my ipad is still unconsious. need help.

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

Free shipping on all orders over $100 or containing a Pro Tech Toolkit!

Browse Our Store

2 Answers

Chosen Solution

First you have to plug the "iPad " to the computer and open the " iTunes".

Now put your iPad device into "DFU" mode so that you will restore the device .

For putting the device into DFU mode by just follow the steps:

Turn "OFF" your "iPad" and "HOLD" down power button for 3 sec.

After enter into "DFU" mode your "iPad" screen goes blank and get pop up message in iTunes apps “Device in Recovery Mode".

After all these your iPad device will start to restore back to the i OS firmware.

This process will take latest 10 minute for processing so never disturb or do any thing with device.

Was this answer helpful?

Score 1
Add a comment

What says Mayer is correct as the first thing to do. You must connect your device to Itune via your computer and force the DFU mode instead of being in restore mode. In DFU, your screen remains black (no Itune Logo as in restore mode).

Then you will enter in recovery mode and you will let Itune doing its job .

But if it doesn't work, and reading your history, I wouldn't be surprised if it doesn't work, it could mean that a component has passed away in your device. :(

Was this answer helpful?

Score 0
Add a comment

Add your answer

raghav7738 will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 2

Past 30 Days: 17

All Time: 353