A fitness tracking clip device by Fitbit.

1 Questions View all

Correct time cannot be set on my Fitbit

I don't know how to change the time on my Fitbit Zip

Answered! View the answer I have this problem too

Is this a good question?

Score 107

Comments:

set time on fitbit

by

I don't know what is my fitbits name and I can't set the time

by

Correct the time on my Fitbit

by

There is not anything visible. Satting in mobile

by

I can't correct the time on my fitbit watch

by

Add a comment

9 Answers

Chosen Solution

Hi Marg,

You have to change your settings on Fitbit's website:

-Log in to your fitbit.com dashboard and click the gear icon in the top right corner.

-Click Settings.

-Scroll to the bottom of the Personal Info page and modify your timezone.

-After saving your changes, force sync your tracker: Click the Fitbit Connect icon located near the date and time on your computer. Click Sync Now.

Hope that helps!

Was this answer helpful?

Score 27

Comments:

I have tried all the suggestions and I still can't get the time right.

by

Is there a video showing step by step how to fix clock

by

How do I change the device my fitbit was originally set up to? I no longer have that computer and I need to reset the time

by

i went to the app on my phone,went to advance settings ,turned of auto time zone ,selected my time zone ,ie Melbourne ,went out of settings to dashboard tap the blaze clock top right corner then tap sync now and all fixed

by

Show 5 more comments

Add a comment

Hi can you set the right time on fitbit

Was this answer helpful?

Score 9

Comments:

I loved my fitbit iconic untill yesterday when it stopped keeping correct time.. I have not changed time zones.. I wear it all of the time to track steps as well as using other apps. I had a heart attack, and got the watch in part to help me with my rehab..

by

Add a comment

Fitbit is the worst tracking device for customer assistance. There is no support contact numbers or chat to address any problems setting it up or adjusting time or anything else. The Fitbit hasn't synced to the App on the iPad even though the iPad recognizes it as connected. What a waste of money.

Was this answer helpful?

Score 4
Add a comment

Hey guys. To fix your time zone:

1. Go to Account -> Advanced Settings

2. Turn off automatic time zone

3. Select random time zone

4. Sync

5. Go back to Account -> Advanced Settings

6. Select your correct time zone

7. Sync

Ta-da!

Was this answer helpful?

Score 4

Comments:

I don't have the computer I set up my fitbit on. Recently got a new on. How do I sync it to the new one?

by

Add a comment

I'm with Sharon i tried and tried but it won't work.

Was this answer helpful?

Score 4
Add a comment

can't reset time. website not helpful. probably quite simple but not having luck

Was this answer helpful?

Score 3
Add a comment

Can not reset time ! Have tried & tried

Was this answer helpful?

Score 2

Comments:

Me too... Is there an easy way to set the clock and calendar to today's time?

by

8 can not figure this out. Never and no way.

by

Add a comment

Hi All

I went to the app on my phone,went to advance settings ,turned off auto time zone ,selected my time zone ,ie Melbourne ,went out of settings to dashboard tap the blaze clock top right corner then tap sync now and all fixed

Was this answer helpful?

Score 2

Comments:

I tried this several times, still doesn't work,

by

Same here ... terrible !

by

Add a comment

I don’t have any answer - only a problem. I cannot log on to the fitbit page. I had this problem setting up the account but finally got it to work, for awhile. Now, it is back to not recognizing me. I changed my password twice before in this struggle to where it did work (no reason to change the password but did that out of desperation.) So, my fitbit has wrong date and time and I simply cannot log in to try and correct it. I have read many comments about the log in problem and the supposed fix. Not fixed. I am trying to do this through a pc.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Marg Henschel will be eternally grateful.
View Statistics:

Past 24 Hours: 161

Past 7 Days: 1,024

Past 30 Days: 4,518

All Time: 120,133