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This HP laptop was released in 2014 and is pre-installed with Windows 8.1.

6 Questions View all

Why is my laptop running so slow?

I’m trying to run basic programs like Chrome and iTunes but my laptop is running so slowly. What’s wrong with it?

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2 Answers

Chosen Solution

Keep in mind "Chrome" is not a "basic program". Chrome requires a lot of memory (RAM heavy). With 10 tabs opened on my computer, Chrome is taking almost 2gb of RAM.

Also, your laptop is using a mechanical hard drive (Which is super slow and old technology)! You should upgrade to a SSD hard drive:

500GB Drive:

1TB Drive:

Here's a video tutorial on how to upgrade your hard drive:

The repair difficulty would be a 6/10 but trust me, the upgrade it's totally worth it! Your computer will feel like a brand new machine!

Before switching the hard drive, make sure you backup your data to a USB (Like pictures, songs, documents, etc.) and make sure you have a Windows Key (Since you will need to re-install the Operating System again).

If you're unsure about all this, just go to where you bought your computer and see how much they will charge to install a SSD and setup the Operating System.

Best of luck!

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Hi Darryl,

Some programs require more memory than others do to open and run. If you have other programs currently running try closing them first before opening any new ones. Also, take a look at the troubleshooting guide for this laptop for additional help regarding this issue.

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Darryl Beckham will be eternally grateful.
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