Wash Cycle will not start with door shut and wash cycle selected
I have a Kenmore Elite 4ET Smart Washer with the Quiet Pack. The door latch assembly on the machine was replaced a few months ago and it has been work fine ever since. The other day the latch on the door broke. I replaced it with no problem but know I can’t get a wash cycle to start. The entire control panel buttons light up as they normally do when I select a wash. My process – close the door, select the wash cycle then push the Select button. However, nothing happens when I press the Select button. The door is completely closed. I did not hear the locking sound and the wash cycle does not start. I’ve read some of the other blog posts and I tried removing the top and resetting the pink wires. Nada. Same result with unplugging the machine for thirty minutes to let it reset. No success there. I also tried a diagnostic test by pushing certain buttons on the control panel but nothing happened. It could definitely be user error in that situation.
Does anyone have any ideas they can throw my way? Would really like to resolve this issue on my own without scheduling an expensive service call.
Thanks in advance.
Is this a good question?