I can't unlock it
lock button on and I can't get it to unlock. How do I unlock it to start a cycle?
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Press and hold the Air Dry key for 5 seconds
to turn off (or on) the Control Lock feature
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I experienced this with my dishwasher and after a $139 repair bill my rep explained pressing the "lock" button for 3 seconds as the manual says, is not long enough. Press it for 15-20 seconds clearly on top of the button area and the lock will release. Once that happened I was able to open the dishwasher door, select my wash cycle and press "start" and it ran like a dream. I wish I has called Whirlpool for trouble shooting tips as my manual does not have trouble shooting tips for this "lock" issue. I could tell my amazing repair rep was uncomfortable charging me, but the "warranty" on the instructions he gave me (that took 2 minutes) is good for a year. I wrote it up to a "learning experience" and I am happy to share it with Whirlpool faithful patrons.
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Did you install the machine yourself, or did a service technician do it for you? I assume the washer is correctly powered and wired?
I don't have the dishwasher myself, but try taking a peek at the instruction manual here: http://www.manualsdir.com/manuals/496571...
It says the door latches closed automatically during the wash cycle, so maybe double check that the START/RESUME button isn't active and running.
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You just saved me $500 holding it 30 seconds or longer worked!
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2 Comments
just bought a house with this dish washer. HELP PLEASE!
by Chad
You just saved me $500 thank you!
by Kill Switch