Jura J5: Tray missing ongoing
We've had Jura Impresa J5 for around 5 years now. We use it daily to make about 3-5 cups of coffee a day.
From the beginning the machine was prone to displaying "Tray missing". When it was sent to Jura repair centre it was return as "no problems all is good". The problem continued over the years and the way to fix was to turn it on and off, clean the metal contacts at the end of the tray, bang it more forcefully
And now nothing works. I have a feeling the problem is that the contacts are no longer touching the end where they indicate that the tray is inserted.
Is this a good question?