Battery overheating after little use
After I use this phone for about 15 minutes of talk time the battery gets hot. I can feel the heat on my ear and my hand. It also get hot when charging. This is the third phone I have had like this and the same thing keeps happening. Is anybody else having this problem? I have just about decided to switch phones and companies.
Is this a good question?
4 Comments
Thanks for the advice! As for the programs running on the phone it's new and I have only downloaded one app but I will look into it. The charger is the original but I have tried others also and gotten the same result.
The sad part of it all is that I really like the phone.
by Felicia Covington
Can either of you tell me the model# of the battery for this phone? I ordered it from Straight Talk and they shipped it with the wrong battery. When I called them, they assured me they would send the correct battery but never did. Alcatel will not talk to me about this phone at all because it is apparently a Straight Talk exclusive. If I can just find out what the correct battery is, I will buy one myself.
by pla10um
TLi020F2 with 2000mAh capacity
That is the OEM battery shipped with the phone. It's also used in other phones like the POP C7 and Fierce 2 for example, among many others. I noticed Walmart also sells it on their website. Amazon has it too but I'd be cautious as some of those sellers can be dishonest. At the very least, try to buy from a reputable/trustworthy seller. Alcatel maybe able to sell you one as well since they do support the Fierce 2 on their website, so they should have those batteries in stock.
by Avery
Thank you very much.
by pla10um