Skip to main content

The Canon PowerShot A2000 IS is a 10-megapixel point-and-shoot camera with a 6x optical image-stabilized zoom lens. It was originally released in 2009.

8 Questions View all

lens error restart camara

when powering on sceen displays message...lens error restart camara ...also lens stuck on outward and will not retract or cover lens

Answered! View the answer I have this problem too

Is this a good question?

Score 3
Add a comment

3 Answers

Chosen Solution

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Was this answer helpful?

Score 0
Add a comment
Most Helpful Answer

You've

dropped or bumped the camera nocking the the lens off (or out of alignment) with the gears. If under warranty see if it can be replaced... if not contact Canon to see if its worth fixing.

Generally these sorts of things are not DIY repairs

If this answer was helpful please remember to mark it accepted.

Good Luck,

N

Was this answer helpful?

Score 1
Add a comment

Well, I dropped my camera with the lens extended.So now the lens is not opening.So you know I freaked.But here is the guide to recovery.First of all, where did this error happen? Did it happen on the beach or some place sandy or did it fall on the sidewalk or the cement with the lens open.Now once you know where it happened you can now continue.

HERE ARE A COUPLE OF FIXES FOR BOTH Types OF PROBLEMS

Here some fixes for some place sandy

1. Take a flimsy card or paper ( Macy's Money ) and move it through the lens barrel

2. Use a hair dryer or the high setting with the cool on to blow out any sand

3. Use compressed air to blow out any sand

4. Take a sharpie and tap the lens very lightly while the camera is upside down

5. This is an extreme one but, take the camera upside down and tap it not to lightly but not too hard either

Here are some fixes for falling on the sidewalk or the cement with the lens open.

1. Turn camera off the place it on its back and check the spacing between the lens and lens housing.If you notice the gap is not even all the way then press down the lens on the side where the gap is the biggest.You should hear a click as it pops back into place. Try powering the camera back on.

IF THESE FIXES DONT WORK WATCH THIS VIDEO

https://www.youtube.com/watch?v=AkEfnF6z...

IF YOU DONT FIND A FIX IN THE VIDEO THEN YOU NEED PROFESSIONAL HELP SO VISIT THIS WEBSITE

http://www.camerasandparts.com/

HOPE THESE TIPS HELP YOU

Was this answer helpful?

Score 1
Add a comment

Add your answer

michelle will be eternally grateful.
View Statistics:

Past 24 Hours: 3

Past 7 Days: 46

Past 30 Days: 153

All Time: 16,486