Fitbit HR not working

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Fitbit Charge HR

Repair information for the Fitbit Charge HR. Released in January of 2015. Model numbers: FB405BKS (small) and FB405BKL (large).

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My Fitbit HR has stopped working completely. It was working fine and now does not work at all. Is there some place I can send it for repair?

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Joe Oxley @joeoxley Rep: 1 · Answer 1 · 2016-09-01T20:22:41-07:00

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Have you had it less than a year? If so, it's under warranty. Call the customer service line and they'll walk you through a replacement.

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