The larger of Apple's MacBook Air laptops featuring dual microphones and 802.11ac Wi-Fi connectivity.

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Backlight not working - apple says display and not logic board

Hello,

My backlight for my macbook air is not working, but if you shine a torchlight thru the apple logo you can actually still see the screen. sent to apple for troubleshooting and they say it's the display that is damaged, not the logic board. and this will cause me around £400.

i am not sure if this worth the price or not, and what does it means by display? does anyone think i can get it cheaper by repairing it somewhere else?

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Did you go to an Apple Store or an Authorized Service Center? Did they just give it a quick look?

While its possible the LCD backlight is damaged I often find the problem is on the logic board either the fuse link is blown or the backlight driver logic is damaged (WLED).

Can you give us some background on what happened with your system. Like did you drop it or get a bang on the lid? Did you sit the system down or a wet surface or spill some liquid onto the system. These are the clues that can help us better understand what happened and what the likelihood is on what needs fixing.

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Didnt spill any liquid. Just put in a bag out of a sudden the backlight stopped working. I went to Apple store, they have it checked for 4 days before deciding to change the display panel. Totally have no idea

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So it sounds like they sent it to the repair depot that supports your area. Often the more complex repairs are sent to the regional repair center.

You may have sat something heavy on the lid or banged the system (hitting the lid area) it which damaged the LCD or the connections to the main body of the system. Which is why they are focused on replacing it.

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Make sense, Dan. Thanks for the explanation. Now that I think about it I may have banged the system on a lot of stuff while carrying it everywhere. Sigh, guess I need to spend some money to get it repaired...

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@danj Hi Dan, could you refer to this question please? MacBook backlight not working - display or backlight ic?

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