Skip to main content

Dual-band, 802.11ac, 13-antenna router launched by Google and TP-Link in September 2015.

6 Questions View all

Red circular light and the loss of internet connection

The OnHub router worked perfectly for about 6 months and then suddenly light turned red which resulted in the loss of internet connection. A call to the support did not help. The router was bought during a visit to USA (from Copenhagen, Denmark).

Answer this question I have this problem too

Is this a good question?

Score 1
Add a comment

1 Answer

You can try each of the following troubleshooting steps to fix the red light on your router. If one of these steps makes the red light go out or change to green or amber, check to see if your internet is working. If it does, then you don't need to do anything else.

Here’s how to fix the red light on a modem:

  1. Restart your router.
  2. Check your connections.
  3. Try a different cable or phone outlet.
  4. Try a different cable or phone cord.
  5. Check your internet credentials.
  6. Contact the manufacturer of your modem.
  7. Contact your ISP (Internet Service Provider).

Thanks

Was this answer helpful?

Score 0
Add a comment

Add your answer

Ratko Cikusa will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 1

All Time: 56