screen has funny lines is this shattered?

a1342 screen issue

I have a customer who purchased a macbook a1342 from me about a month ago. They messaged in and told me her 16 year old son was using it, and all of a sudden the screen started acting weird.

this is the picture they showed me. In my experience this has always been caused from a shattered LCD even if the plastic screen itself isn't broken.

she's telling me her son said it wasn't damaged in any way, and he doesn't know what happened.

I'm wondering if anything else could cause this issue, and if so what?

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Black Friday
Broken doesn't stand a chance.

2 Answers

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Could we get a better picture of that impact area (the dark spot mid screen on the left?

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Lol, you posted your answer the exact same time you posted yours

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I added another picture, but these are all she sent over to me.

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The only thing I've ever seen that looks like that is an impact damaged screen.

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I thought so... but I wanted to make sure to get some other experts opinions before responding to her, as we sell on eBay and need 3rd party proof.

Thanks so much

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Gee, i"ve never heard of a 16 year old kid not telling the truth. "well I wuz just sitting there and all of a sudden it just messed up dude, I didn't do nuttin', honest. How come I get blamed for everything?

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Yep, that's a broken LCD.

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