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Samsung's 5th-generation Android-based Galaxy smartphone was released April 11, 2014. Improvements to the phone include a fingerprint scanner, updated camera, larger display, and water resistance. It is available in four different colors; black, blue, white, and copper.

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phone powers up but just get a black screen

Phone powers up but only get black screen tried holding down power button several times each for longer time but didn't work. Also tried holding power and volume down button but also didn't wirk

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Does the phone boot up at all? Can you hear anything when you power it on?

If you check the screen under a bright light or direct sunlight, can you see any cracks in the LCD. If you can see any lines beneath the glass you will need to replace the display.

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