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Repair information, troubleshooting tips, and guides for the sixth iteration of Apple iPhone, announced on September 12, 2012. Model: A1428, A1429

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Phone microphone not working

I can hear the other people talking but they cannot hear me unless I have it on speaker phone or I have headphones plugged in. What do I need to replace to fix that?

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1 Answer

There are a couple possible causes for this. First test the mic by opening voice notes and making a new recording, if the sound line moves and it pics up your voice clearly than issue lays with a different mic. There is a ambient noise sensor(diff mic) located in the earpiece section that can fail and cause this issue. If it does not pick up your voice and the holes for the mic are unobstructed, the charge port may need to be replaced as that is where the mic is located. Also, a quick soft reset wouldn't hurt to try either. Hold the sleep button and home key simultaneously for about 7 secs or till the screen blacks out. Then turn the phone back on and check again.

Best of luck

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