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Repair information and guides for the Apple iPhone 5c that was announced on September 10, 2013. Model: A1532, A1456

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screen black and no sound but itunes recognises the device

hi can anyone tell me how to fix this, my son dropped his phone then the screen had lines on it, since then the screen is black and nothing is working, i have plugged it in the wall to charge but nothing happened, and now plugged it into my PC and it recognises the iphone but still nothing happens, i have tried to reset but still nothing, when i call the phone it rings but nothing happens on the 5c

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It sounds like hardware problem. You may need go to Apple store. By the way, RecoveryTool Fix Recovery can fix some black screen caused by iOS system or software issue.

How to Fix iPhone Black Screen of Death

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Most likely your screen has gone bad. The ribbon cable on the end that goes to the LCD is very fragile on the iPhone 5c and can rip easily on drop.

You can get the screen from here:

iPhone 5c LCD and Digitizer

Replacement guide for screen:

iPhone 5c LCD and Digitizer Replacement

iPhone 5c LCD and Digitizer Image

Product

iPhone 5c LCD and Digitizer

$39.99

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but if it was the screen surely it would ring and vibrate ?

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When you say PC recognizes the phone does it say locked with a passcode, locked device, recovery mode or something else?

You did say in your post that the iPhone would ring.

If switching the phone to silent / vibrate does nothing then your phone may have a bigger problem than just the screen. There is a chance that the battery may have gone bad.

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This exact thing just happened to my wife's iPhone 6. My son dropped it and when I picked it up it had lines, but was still usable. I did a hard restart of the device and it never came back on. The screen does not light up, nor is there sound and vibrating (when plugged in, while receiving calls, etc.). I plugged it into my MacBook and it immediately recognized it, but wouldn't let me do anything because there was a passcode on the device. I forced the iPhone to let me do a restore and it successfully went through everything, but the problem persists... What gives?!

Edit: I also took apart the phone and checked that the home button, display data, and digitizer cable were all connected. I could not check the battery cable because my pentalobe bit was just spinning on the one screw and I didn't want to strip it. I ordered a new screwdriver to try again on Friday.

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Again. Probably the screen needing to be replaced.

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i have this problem at the moment and i can defiantly say it aint a screen problem as my screen been replaced today and still nothing and put new battery in and still nothing but itunes recognises it

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Hi! Did you find a solution to your iPhone problem yet? I have the same issues and am thinking about replacing the screen...

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me too facing same problem,wondering what could be the solution to fix it!!!!.

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