Entry level Photosmart printer introduced in 2009. Uses HP Tri-Color ink cartridges with a disposable printhead.

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Why is my printer stuck on the screen with the HP logo?

The printer is stuck on the HP logo and the blue buffering bar. It isn't getting past it and I'm so disappointed because I need to use it for scanning. It's a great scanner! Please help me in resetting the printer hardware or whatever it needs!!

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I'm on windows 10 by the way and have installed using the updated drivers on the hp website

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Black Friday
Broken doesn't stand a chance.

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Your printer needs a firmware update. You can download it directly from HP website.

http://support.hp.com/us-en/drivers/self...

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https://h30434.www3.hp.com/t5/Inkjet-Pri...

has actual firmware download link!

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