Skip to main content

Fix Your Stuff

Right to Repair

Parts & Tools

The Kenmore Elite HE3 is a washing machine by Kenmore.

665 Questions View all

What does Error code f21 mean?

What is error code F21

Answered! View the answer I have this problem too

Is this a good question?

Score 1

Comments:

Hi. Please can you help me. One time when the washer was used, the water finish. Now washer not function.Only clean washer without clothes. Can you help me please. Can I fix my washer? Thank you

by

Add a comment

LCD iPhone Screen Fix Kits

The budget option, covered by our Lifetime Warranty.

Shop Kits

LCD iPhone Screen Fix Kits

Cut repair costs, not quality.

Shop Kits

2 Answers

Chosen Solution

@gwenr Error F21 is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. Unplug your machine for 1/2 hour to see if the CCU will reset. If that is without result check the drain hose for kinks or if it is clogged. After that check the electrical connections to the pump and ensure the pump is running. Finally remove the drain pump filter and check for foreign objects and/or debris like missing socks etc. remove the drain plug from the filter at the water pump.

1. Take off the lower front panel.Remove the bottom front access panel just remove the 3 Torx screws on front bottom of machine. Slightly lift the panel and pull the bottom towards you

2. Turn the pump filter cover counter-clockwise by hand and remove. Place a bucket or pan underneath it since you will get a lot of stinky, dirty water spilling out of there. Removing the filter should remove all water from your washer.

Was this answer helpful?

Score 10

Comments:

WORKED AMAZING -OUR WASHER IS WORKING AGAIN! We needed a lot bigger pan...lots of water came out! Thank you.

by

From someone who is not too handy, by loosening the screws to remove the font panel, it appears that implies tilting or putting the washer on its side to get to the screws on the bottom. Won’t this cause any water or mess to get everywhere? Is this just a consequence of not having accessible points to remover the cover? Hopefully I’m just missing something here.

Thanks for any clarification on this.

JE

by

@john.eckland take a look at this answer F02 Error Code HE3 Elite Washer on how to remove the front panel. you should not have to remove it from the bottom.

by

Add a comment

Hi, we were having the same issue and followed your advice above and works every time, my question is why is it I have to unplug and wait for approx 1 hr for a reset? it’s happening more and more especially I feel on heavier loads (not sure just what I believe I’m observing) Should I just replace the pump or possibly a sensor one female friend told me, I have had several bad experiences with repairmen and if I cant do this myself I will get a new washer.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Gwen will be eternally grateful.
View Statistics:

Past 24 Hours: 62

Past 7 Days: 298

Past 30 Days: 1,184

All Time: 25,758