Problems getting correct parts
Purchased kenmore elite steam HE5t Model # 110 47751800 Front loading washing machine 10/08 2 years in was getting error code, replace rubber ring around door, now getting codes F21, F35 & SUD, I replaced the analog pressure sensor, as suggested SUD code still showing, I replace main control board #8182689, but when it came it was the one to the back, F35 error still showing. Run diagnostic test, and it will not go past c00, I called Sears to set up an appointment , they couldn't come out until 3 weeks, I call a local applicance repair company and they came out did the diagnostic test ended up with the same C00, he said i needed to replace the Electronic control board. I ordered part # W10175768 called before ordering to make sure that it was in stock, I ordered 4/29/16 arrival 5/10/16, today 5/4 received an email stating that part is discontiued, I called and spokecwith a manager was told I would need to purchase a new washing machine. NOT HAPPY AT ALL.
05/04/2016 by Rosalee
Just to update you Central Appliance Parts has just email me and they cannot get the parts either, they said that it had been discontinued, so I am stuck with a washing machine and no Electronic Control Board as this has been discontinued.
7/26/2016 by Rosalee
Is this a good question?