The Kenmore Elite HE3 is a washing machine by Kenmore.

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Problems getting correct parts

Purchased kenmore elite steam HE5t Model # 110 47751800 Front loading washing machine 10/08 2 years in was getting error code, replace rubber ring around door, now getting codes F21, F35 & SUD, I replaced the analog pressure sensor, as suggested SUD code still showing, I replace main control board #8182689, but when it came it was the one to the back, F35 error still showing. Run diagnostic test, and it will not go past c00, I called Sears to set up an appointment , they couldn't come out until 3 weeks, I call a local applicance repair company and they came out did the diagnostic test ended up with the same C00, he said i needed to replace the Electronic control board. I ordered part # W10175768 called before ordering to make sure that it was in stock, I ordered 4/29/16 arrival 5/10/16, today 5/4 received an email stating that part is discontiued, I called and spokecwith a manager was told I would need to purchase a new washing machine. NOT HAPPY AT ALL.

05/04/2016 by Rosalee

Just to update you Central Appliance Parts has just email me and they cannot get the parts either, they said that it had been discontinued, so I am stuck with a washing machine and no Electronic Control Board as this has been discontinued.

7/26/2016 by Rosalee

Answered! View the answer I have this problem too

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Please check that part number or and the part description.

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Update..... My prayer got answered within minutes, as I had ordered a new washining machine and it was scheduled to be delivered tuesday 16th August.

I finally found a site on line which does recondition circuit board, they are call Circuit Board Medics.com, I sent of my parts from my Kenmore Elite HE t5 washing machine along with the water sensor on the 10th Aug, they emailed me that they recieved it on the 12th and it was fixed and return to me on the 16th with a 1 year warranty. My washing machine is washing again, and I am happy. I almost brought a new washing machine which would have cost my around $1000, having waited 4 months to get it repaired, my parts was $159 plus postage, so anyone who is having trouble with washing machine circuit board, check them out.

I praise God

thank you

8/29/2016 Rosalee

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Rose, I totally understand your frustration. Since you did not tell us where you ordered the part, I'd suggest that you order it somewhere else like here after you call or email them to ensure they have the p[art in stock.

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I ordered it from Sears $261.58, I had cheked again 5/7/16 to see if they still had it advertised and they did, so I did the chat line to have them check and they said that they had it in stock, so I ordered . I am just checking my email and saw your answer, for the $261.58 Sears are supposed to be sending me the complete unit, which the one that you are showing me is only the board, actually if we only had to replace the board, that would be much cheaper. I will check with my maintenance guy.

Thank you will keep you posted.

Rosalee Linthicom

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Just to update you, I am still waiting on the part which I ordered over a month ago from Cntral Appliance Parts, they are still telling me that it is on back order and cannot tell when it will be in, I have been without my washer now for 3 months as I seen to be having difficulty getting a Electronic Control Board.

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Rose will be eternally grateful.
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