Why did both my usb ports stop working?

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Toshiba Satellite

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C6550 Toshiba Satellite. Both my usb ports stopped working. How do I fix it?

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What is the operating system you are using?

gatewaynomad @gatewaynomad Rep: 1.1k Repair-O-Tech 14 14 2 · Answer 1 · 2016-05-02T17:04:31-07:00

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In my personal experience, system updates or malware are commonly the culprits.

I would suggest to run an AV/malware scan. If that doesn't fix the issue.(make sure to reboot before testing)

Either goto a previous restore point or refresh your system, depending on your OS.

Once you post your OS, I can tell you how.

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