The larger of Apple's MacBook Air laptops featuring dual microphones and 802.11ac Wi-Fi connectivity.

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Volume control doesn't work

Let me explain the problem here, the internal speakers are not broken, they work just fine and the sound is all the way up, I can mute and unmute using the respective keyboard buttons BUT I can't lower or raise the volume, a little stop symbol like this one appears ( There is no light coming from the jack port.

Note: With headphones the volume controls work.

I tried to search the problem on the internet but all the solutions i found didn't work for me.

Here is a list of the things that I've tried and didn't solve my problem:

- rebooting

- clearing cache by starting in Safe Mode and restarting

- checking System Preferences > Audio and everything is good (internal speakers are set as output)

- plugging and unplugging headphones

- using a toothpick to click the little button inside the jack

- pastening "sudo killall coreaudiod" in the terminal app

- resetting PRAM / NVRAM with cmd, option, P and R

- switching between users

Thanks in advance!

Answered! View the answer I have this problem too

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Solved it! I managed to connect my TV with my Macbook through HDMI with an adapter then I went into System Preferences > Audio > changed the output to my TV and changed back to my Macbook, now the volume controls are working fine. I think it was a bug..

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Try booting in Safe Mode by holding down the Shift key on start up and see if it works. If so it's an extension you've added.

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Nope it does not work, I've tried again to see if the volume control works in Safe Mode but it doesn't.

Also if I go to System Preferences > Extensions > All third party extensions it says that I haven't installed any extension.


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Enrico will be eternally grateful.
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