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HP Part#: CN731A#B1H: Printer, scanner, copier, web browser with wireless internet capability

21 Questions View all

Paper Jam light on

My song sent me an HP Photosmart D110a. It was working fine with him. But when I received it, the message "Paper Jam" message appears, even when there is no paper in it. Just starting it the message appears. Any suggestion?

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1 Answer

Most Helpful Answer

http://support.hp.com/us-en/document/c01...

Follow the link above and follow the steps for resetting the device. If the issue continues please let me know.

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