What to do if a supplier steals your money?
So shortly before Chinese New Year we ordered a very large parts order from a supplier who we have been dealing with forever 6 years. We were already low on supplies and parts and we also supply parts to another local repair shop so the parts order was very large.
As with most Chinese suppliers, when ordering in this large of quantities, they will not accept PayPal. It must be wire transfer or Western Union.
We paid via western union.
When we received the package it was a small box containing 5 Otter Box cases for the Galaxy S6 Edge.
We were left in a very vulnerable place. Taped out in liquid cash, very low on parts, owing thousands in parts to the other repair shop and with no communication with anyone in China because it was a 2 1/2 week long holiday.
We believe it was an honest mistake and the supplier mixed the shipping labels. The package we received was addressed to us but obviously was not our order. The likelihood is that whoever ordered 5 Otter Box's got a really expensive package.
If the supplier ever got it afk or not is unknown to us.
As it stands now the supplier will not reply to texts, whatsapp, email or any other contact methods we have attempted.
I know he gets the messages because when I send from another address asking for parts and pretending it's not us he replies.
Anyone have any idea what, if anything, can be done?
So as much as I agree with and appreciate the effort in those answers, they do not answer my question.
What's done is done. Now the question is;
What to do?
Is this a good question?