Stylus for the iPad Pro, announced September 9 and launched mid November 2015. Model A1603.

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Where can I buy a new cap?

Hello. I lost my Apple Penicl Cap.

Where can I buy a new cap?

Answered! View the answer I have this problem too

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I contacted Apple directly after doing a web search for parts (to no avail) on this and asked for availability of parts, I got the standard run around, on hold, on hold. I also told him this answer would be posted on the web as a reference for others with pen issues.

You have take it into a Apple store or an ASP, ship it in after calling Apple Care 1-800-APL-CARE (1-800-275-2273) Hours of Operation: 7 days a week from 7:00 a.m. to 10:00 p.m. Central time

Give them the serial number before they will even advise you on pricing and availability.

Because, as an end user, you're just to stupid to stick a cap on a pen. It takes a Certified Apple Repair Technician.

Please understand this was a company I loved, respected and committed my life and career to and was extremely and passionately dedicated to since I got my first Apple in 1979, until the advent of Tim Cook and his corporate greed took over. Steve is rolling over in his grave now. My beautiful world changing baby that I was so enthralled with has become a prostitute.

UPDATE 7/6/17

I finally saw where they were selling the pencils and remembered this question:

http://www.macworld.com/article/3205806/...

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rip off capitalism.........................................................................

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brian, that is not capitalism, which by its nature implies competitive markets. But this is a corporate monopolist greed rip off.

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Hello Everyone,

We here at TechMatte have made a magnetic replacement that is almost identical in look and feel to the OEM cap that we are selling for 9.99 with free shipping on Amazon and Walmart.

https://www.amazon.com/dp/B076H6KCQZ

https://www.walmart.com/ip/TechMatte-App...

Check the reviews and see if they will work for you.

Best,

TechMatte Inc.

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This is SPAM but to me a viable alternative, so I'll not only leave it up, I'm voting it up.

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I lost my cap 5 days after getting the Pencil. Did the on-line chat with Apple... cut to the chase. $16.90 plus tax if you need another. That's why you have to love Apple its always just more money..

Update (10/05/2016)

My new best friend Jeff Bezos opened a little online store that now stocks Apple Pencil caps - FRTMA For Apple Pencil Cap - 4 colors-Combo-Midnight Blue ,Lavender ,Mint,Red

They are silicone and work well. They do not have the magnetic ring to make them snap back to the Apple Pencil like original, that said they do go on with very little effort and does not come off without you pulling it off. Kind of like the old erasers you added to your #2 pencils in school. $12.99 with prime

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Amazon 10 bucks

https://www.amazon.com/FRTMA-Apple-Penci...

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You can also chat or call in and provide the serial number found on the lightning port. The replacement can be ordered for you.

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Yup! I was quoted $18 total. $6 shipping, $10 part, and $2 taxes. I offered to just pay the shipping and they said to go buy a 3rd party one. Blah.

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Just for such a tiny cap cost US$18 !?

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A mere $17.82 for a replacement cap directly from Apple http://imgur.com/a/CzMd6

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I’m having issue with cap....Apple Australia can’t find how to get me just cap...can you help with ord/ref no?

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Aliexpress has quite a few options from a couple of bucks upwards

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Here in the UK, via AppleCare on phone

(ask for SECOND line support, who can do these special parts orders!):

"Apple Pencil Cap":

£12.97 (10.81+ 2.16 VAT, with free shipping).

"Apple Pencil Charging Adapter":

£6.47 (5.39+1.08 VAT, with free shipping).

£19.44 for both, shipped.

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I'm surprised by the entitlement in this room. Apple is a COMPANY. By definition they are trying to sell goods and/or services for profit. It is not their fault if you broke or lost a component of your equipment. They offer a year warranty for defects. You wouldn't, I sincerely hope, call your car company demanding a free new car because you totaled yours.

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I don't mind paying money, myself. I'm just frustrated that you can't just pick it up off the shelf from Apple. Yes, it's my fault the cat chewed it, but at least make it an item I can replace. I mean, how often are people going to lose or get it broken? I've been on tech support calls for an hour, with them trying to figure out how to let me purchase a replacement cap and lighting adapter. They still can't help.

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Absolutely agree. It mystifies me that they don’t make it widely available as a spare part. There is clearly demand.

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The phone tech recommended I go to the Apple store in person. They had the parts in their system and in stock in the back. It was fairly painless for them to sell me replacements. No idea why their phone and chat tech support are out of the loop on this. Also still not sure why it's not an item on the shelf.

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mcjackson will be eternally grateful.
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