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The Epson WorkForce 645 is an all-in-one office color inkjet printer. Model: C11CB86201.

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How do you replace the white ribbon?

Hi--

Today I got an error message that my blue ink cartridge was inserted incorrectly. I noticed that the white ribbon on the side of the cartridge compartment was twisted, so I tried to untangle it. In the process, I ended up pulling it out of wherever it came from on the back of the cartridge compartment, and now my printer thinks this is a paper jam. Is this fixable and if so, how do I fix it?

Thanks!

Update (03/08/2016)

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Answered! View the answer I have this problem too

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Post a couple of photos if you can.

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Hi--here's a picture showing where the white ribbon is tangled (and it was wrapped behind, before I messed with it).[image|774623]

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1 Answer

Chosen Solution

This video shows that cable and its insertion point: https://www.youtube.com/watch?v=9D2uYopO...

UPDATE 5/4/20

This link may also help:

https://www.youtube.com/watch?v=IszUNL7z...

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3 Comments:

Thanks so much! I'm not sure if I'll do this and try to fix it, or just replace the printer. Though I think if I had been more patient with the problem, cleaning a print head would have been the right solution. Thanks for your help Mayer!

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Good afternoon, I have the exact same problem as this and need to find the cable insertion point, however the video from the above answer now does not work. Can anyone help please?

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I have same problem too

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Meghan Stevenson will be eternally grateful.
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