Entry level Photosmart printer introduced in 2009. Uses HP Tri-Color ink cartridges with a disposable printhead.

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Paper will not feed into printer

Printer states out of paper. I reload & have tried several times & it will not feed into the machine.

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2 Answers

After you check the printer to make sure there aren't any tiny bits of paper in the rollers, try cleaning the paper feed rollers. FIRST remove paper. click Start> click Devices & printers> find your printer& select it with one click. then right click & select printing preferences. > under features tab click printer services button> click paper feed cleaning button... this may take several minutes, and may ask you to insert paper near the end. IF THOSE don't work, try doing a reset.... While printer is on, unplug the power from the back. wait 30 seconds, then plug back in. turn on the printer if it doesn't turn on automatically. if your error message goes away, test the printer. Hope this helps!

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The feed cleaning utility did not work for me (cleaned 4x). Easy fix: Unplug printer, open the back panel, dip q-tip in rubbing alcohol, reach in and scrub the 1 first feed roller, wait 10 mins for the alcohol to dry, then print!

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