My oral b 5000 does not charge

after 2 years by Oral B 5000 does not charge. Where can I send it to be replaced? I watched some youtube videos but I don't have the tools or confidence to dissect the problem. Can someone please help

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Call customer service at call at (800) 566-7252,

Have the brush and charger at hand to give them numbers off it.

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Kenny will be eternally grateful.
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