The DKnight MagicBox II is a small portable Bluetooth speaker with Enhanced Bass and build in Microphone for hand free phone calls.

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Device is on but there is no Sound

There is no sound coming out of the speakers when the device is turned on. have the volume turned all the way up but still there is no sound emitting from device.

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Make sure the device your pairing it to is turned on. If your device is turned on and the music is opened then press play on either the speaker or the paired device.

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For more information check out the DKnight MagicBox II Troubleshooting Guide

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This is not even slightly helpful. Why would our device not be on? Why would we not think to press play? Ridiculous

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someone help my magic box 2 isnt making noice

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How is eric diaz's answer an answer?? We know to press play... we're not morons. There is still no sound coming from my speaker no matter what I try.

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Anthony will be eternally grateful.
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