No power and no lights

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Sony PlayStation 4

A television game console produced by Sony Computer Entertainment, also known as PS4. First announced February 20, 2013 and released November 15, 2013.

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Khalid alyami @khalid8305

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Posted: Feb 26, 2016

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No power and no lights

Yesterday i was playing in my ps4 and downloading few games. Next day i unplug my ps4 and i want to plug it in diffrent place but it does not work anymore. And i try to plug it in the old place and everywhere in my house but sadly there is no powef in my ps4 and there is no blue light and no sounds .does not even respond. Please help me with this problem. In addition i can replace parts in my ps4 but i do not know which part i need or is the motherboard burned

Thank you

Answered! View the answer I have this problem too

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when did you buy the ps4

do you live in the EU?

Feb 26, 2016 by Alex Hus

For one year and half. No I live in USA in NH

Feb 26, 2016 by Khalid alyami

@khalid8305 That a shame as eu have 2 year standard warranty.

have you tried using a different cable (Do your cables have fuses?)

was the ps4 turned on when you unplugged it?

if not unless there was a problem with the cable i can't see why this would happen

Feb 28, 2016 by Alex Hus

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TronicsFix @tronicsfix

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TronicsFix

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Posted: Feb 28, 2016

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If there are no lights and no sounds and you are sure that the power cord is plugged in properly and the socket the you are plugging it in to are all good then it's most likely a power supply problem. They are fairly easy to replace...the bottom cover has to come off, then there are 5 screws in the power supply...2 phillips and 3 T8 security torx. Take the screws out, pull the wire connector out of the socket on the motherboard (carefully) and install the new one.

I hope this helps.

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@khalid8305 That a shame as eu have 2 year standard warranty.

have you tried using a different cable (Do your cables have fuses?)

was the ps4 turned on when you unplugged it?

if not unless there was a problem with the cable i can't see why this would happen — Alex Hus