A large smartphone by LG, released in fall 2014. The LG boasts a Quad HD IPS display and a 13-megapixel camera.

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My phone is restarting when using camera

I am using lg g3. When i use camera frequently it restrart or or being off. And not going to switch on with power button until i replace battery. What is the problem. What will i do now. Thanks

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since LG G3 has android 6 it is no more possible to use other than original batteries. i know that sounds wired. i ve tested it

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I've found the exact same problem. Even when I use an alternative operating system (Cyanogenmod 13), if I have a cheap knock-off battery, even if it is charged up, using the camera will cause the phone to reboot. Using an OEM battery, or a higher quality battery, at least, seems to be the solution.

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Hi,

You could also try turning off your phone's GPS and WiFi functions (if you do not need them at the time and if they're on, as they use a lot of power, especially GPS) and see if your battery lasts longer. Also does the camera have a 'flash' option that maybe you can turn on/off depending on whether you need it. This also drains the battery.

Does it do this when you have the charger connected and switched on?

If not, then your battery is probably starting to fail and needs to be replaced.

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Restart the LG G4, this could fix camera failed problem. Hold the “Power” button and the “Home” button at the same time for 7 seconds until the phone turns off and vibrates. Go to Settings, open the Application manager and then go to the Camera app. Select on Force stop, clear data and clear cache. For more assistant support please check LG G3 Manual.

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