Released in May 2014, the Chromebook 2 features an 11.6" display, Intel Celeron processor, and a 16GB SSD. Identified by model number XE500C12-K01US.

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How do I factory reset my Chromebook?

I am having an issue where an unresponsive blue screen pops up. I have tried power washing my Chromebook, but the problem still persist. Is there any way where I can solve this issue by resetting my Chromebook?

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Press Esc+Refresh+Power and follow the instructions on the “Chrome OS is missing...” screen. It will prompt you to create a Chrome OS recovery media, which can be created by the app “Chromebook recovery utility” from the chrome web store.Check out the troubleshooting page for further help.

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