Released in May 2014, the Chromebook 2 features an 11.6" display, Intel Celeron processor, and a 16GB SSD. Identified by model number XE500C12-K01US.

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Do I need to replace my battery?

My Chromebook battery dies really fast. I will let it charge for a couple hours but when I unplug it, it dies within the hour. Do I need to replace the battery and how do I do that?

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Unfortunately the battery sometimes is faulty and replacement is the best course of action. You can follow this guide to replace your battery.

For further help you can also check out the troubleshooting page.

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