A large smartphone by LG, released in fall 2014. The LG boasts a Quad HD IPS display and a 13-megapixel camera.

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My lg g3 keeps shutting off

Hello all,

I've got my lg g3 a while now and since half a year ago it randomly goes dead. At that moment it wasn't a big problem because it only happened like 1 time in the week but lately it has been shutting of more and more and now it just instantly turns off when i unplug the charger and it's 100% charged. Does anybody have an idea what it could be?

Thanks in andvance,

Cornee

Answered! View the answer I have this problem too

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Chosen Solution

Hi,

If your phone works and never shuts down with the charger connected but doesn't work on the battery alone, then your battery is faulty and needs to be replaced.

Here is a link that shows how to remove the battery. You may not have to use the tool as shown in the video to pry open the back cover as it should be able to be removed quite simply if you do it from the position shown at 37 seconds into the video.

https://www.youtube.com/watch?v=EZS7YKsX...

Hopefully this is of some help.

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Comments:

Thank you very much for your answer. I will buy a new battery and tell if it works.

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Put the new battery in and it's working like it's new. Thanks a lot for your help.

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Cornee will be eternally grateful.
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