Forgot lock screen passcode
I forgot the lock screen passcode.. What should I do to open it??
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The only option if you have forgotton your password is to perform a hard reset.
Power off your Nokia Lumia 900.
Press and hold the Volume Down and Camera keys simultaneously, and then press and hold the Power key until the Nokia logo screen goes black.
Release the Power key but continue to hold down the Volume Down and Camera keys until the phone reboots.
NOTE THAT THIS ERASES YOUR PHONE SO USE YOUR BACKUP
Hard Reset - This results in a factory fresh phone, like it came out of the box. You will get to do the initial setup all over again. This is holding power, volume down AND Camera button, from an off condition. This is a way to get out of a forgotten lock PIN, or a very severe software issue, like you got something that keeps relocking the device up after a soft reset. This is distructive, in that you will loose everything that hasn't been backed up or sync'd off the phone. Re-setting up the phone with the same Live-ID will restore all you data, and allow you to re-install all purchased apps. This is like reformatting the hard drive and re-installing the OS on a PC.
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