Sixth iteration of Apple iPhone, announced on September 12, 2012. Repair of this device is similar to the previous models, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Black or White.

3087 Questions View all

bottom row of letters will not work

Are there any solutions to this problem?

zxcvbnm will not work

Answered! View the answer I have this problem too

Is this a good question?

Score 0

Comments:

I tried the hard reboot first thing, didn't work. Thanks to your answer I've found that I have a 5s Phone. My serial # is A1533

by

Add a comment

2 Answers

Chosen Solution

Have you had any work done on the phone recently? Any recent drops or water damage?

The most common cause of this would be a bad digitizer. Its a very simple repair if you feel froggy enough to do it, iFixit even sells a great kit to do the repair with. If its not the digitizer, then you would be looking at a more complicated repair of some board level components. I highly doubt this is the case unless the phone has water damage.

If it were me, I'd replace the LCD and see if that fixes the problem as its the cheapest thing to replace. If that doesn't fix it, I would take it to a reputable repair shop and have them diagnose the issue.

Good luck!

Was this answer helpful?

Score 0

Comments:

No water damage, haven't dropped it either.

by

I would try replacing the LCD and see if that fixes it. The iPhone 5 is 4 years old, so its possible that things wore out over time. Otherwise you could always take it to a local repair shop to diagnose. It would take me about 5 minutes to tell you exactly what was wrong if I had the phone in hand.

by

Add a comment

One possible solution is a hard reset. This can be performed by holding the power and home button simultaneously until the phone turns off and the Apple logo appears. If that does not resolve the issue then the next step would be trying a new LCD/Digitizer.

iPhone 5 LCD Screen and Digitizer Image

Was this answer helpful?

Score 0
Add a comment

Add your answer

Elston Rickey will be eternally grateful.
View Statistics:

Past 24 Hours: 2

Past 7 Days: 23

Past 30 Days: 147

All Time: 727