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Model number NV370. Stands 27 inches tall and features Shark’s never loses suction technology and swivel steering.

27 Questions View all

How to Get a toddler sock from the hose

A toddler sock is stuck in the hose of a shArk lift away kind of by the handle part we took it apart however the hose cannot be removed we can see the sock. Was wondering how to remove the hose we took off all the crews but the hose could not be removed....

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How deep into the hose is it from your opening?

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In the handle

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I just had this issue and I managed to get the sock out by pulling the pipe taught while hoover was on to lead it down into the dust cap, worked a treat!

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Worked great!

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Thank you so much for the tip. Spent an hour trying to unblock it when your answer worked a treat 👏👏👏

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11 Answers

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Unspool a coat hanger and leave the end that looks like a cork screw alone straighten the rest of the coat hanger then run the coat hanger into the hose till you get to the sock the use the corkscrew end to bore into the sock and once it binds and wont turn any more pull it out

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4 Comments:

This worked perfectly for us. Good idea!

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Hi I don't have a coat hanger like that what else could I do?

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Thank you tried everything managed to do with metal coat hanger finally., break off top than bent in half keeping both parts of corkscrew bit and used coat hanger like pair of forceps looking out for the bend.

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I sucked up a microcloth and used a sewer snake. It was up in the handle part. Saw the answer about a clothes hanger but it was not long enough.

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Just tried this as we had a sock stuck and worked for us! Thank you!

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remove the hose from your vacuum. fill it with water making the sock heavy and wet. empty excess water then take the hose outside and swing it around like a helicopter and the sock or whatever will fly out. I just discovered this when my son sucked up a headband. Let the hose dry before using it again or just keep spinning it until its mostly dry and put it back on your vacuum.

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this is a serious design problem with the shark. i like the shark because it is light, but it is very difficult to maintain.

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3 Comments:

DO NOT DO THE WATER IDEA! I just did that.. Didn't work.. Used a BROOM handle and got it to the top and was able to reach it with long pliers!

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Not long enough

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Serious design problem THE HANDLE!!!!!

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Okay. I just had this issue. I took the hose off and used a “zip-it” drain unclogging tool.

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Remove the hose from the shark and put it to a Henry hoover it sucked a sock straight through

proved Henry had better suction than the SHARK!!!!

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I wanted to use a sink unclogger and wound up using baking soda and salt with hot vinegar and it came right out!

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I sucked up a cloth swim cap. Tried using a hanger to pull it out, but the hanger tip poked a hole in the hose. The curved design on both ends does not help. I tried sucking it out with a car wash vacuum, getting it wet and swinging the hose, both failed. The hose design sucks!! Pun intended or now in my case the hose doesn’t suck!

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Has anyone spoke to shark about this? I’m

Guessing it wouldn’t be covered by the warranty but I can’t get it out due to there being a bend in the pipe.

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Awful design fault. Managed to push the offending sock out of the hose using a slightly flexible bamboo cane to get past the bends in the pipe. This only worked the first time the pipe got blocked. The pipe is now blocked for a second time, and the blockage is unmoveable. To remove the handle the hose, I removed the screws that seemed to be holding the two halves of the handle together. However, I could not take it apart.

We boought the Shark because it had amazing reviews on Amazon. The vacvuum is great when it isn’t blocked!

This is the first and last time I buy a Shark. Its back to a Dyson from now on!

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We have fiberglass wire running kit and it has a hook attachment. It’s very narrow so can fit easily in the tube. I twisted it till it caught in the fabric and easily pulled it out. I had first tried to shove the clog to one end with a broom handle but it just got it super stuck.

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Bit of a twist on the answer here but we took a garden cane and fastened a 60mm screw to the end with tape, carefully insert the cane and screw into the sock. Then slowly pull the sock out.

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2 Comments:

Absolutely brilliant idea, thankyou 😀 worked a treat. This tool will now be placed in the cupboard with the shark.

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Another slight twist - did the same but with an unwound wire coat hanger, taped the screw and it came out so easily after trying everything! Thank you!

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strssed out mom of twins will be eternally grateful.
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