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Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

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Phone powers off until battery is disconnected and reconnected

I recently replaced the battery in my iPhone 5s with a part form iFixit.

Since then, on two occasions, the phone will power off without warning, even with a full charge and won't boot up again.

I discovered I could fix this by opening up the phone, disconnecting the battery, then reconnecting it. When it boots up again, everything is normal.

One thing I did notice is that if the phone powered off with a full charge, after I dis/reconnect the battery it comes back on at around 60%, as if it's been using the battery.

It's not just a display issue - the phone doesn't make noise or vibrate when I get texts. When I open the phone, the battery connector and the screw-on cover plate are still intact.

Anyone have a clue what could be going on?

Answer this question I have this problem too

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1 Answer

If this behaviour is unusual from even your old battery contact iFixit Sales Support for a replacement.

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