Full repair guides for Apple desktop computers, including iMac repair, Mac Mini repair, and repair guides for awesome vintage Macs.

7519 Questions View all

Mac frozen on gray screen with Apple logo

My mac will not move from start up gray screen with Apple logo

Answer this question I have this problem too

Is this a good question?

Score 1

Comments:

Have you tried starting up in safe mode by holding down left shift as you turn on the computer?

by

Add a comment
Black Friday
Broken doesn't stand a chance.

1 Answer

Most Helpful Answer

Try starting up in Safe Mode by holding down the Shift key on start up. Please give us the last four figures of your serial number located on the bottom of the stand.

Was this answer helpful?

Score 1
Add a comment

Add your answer

Shirley Ruble will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 32